Editors Day Boston 2014 Interview with TSG Global

Tags: tsg global

Noah Rafalko and Erik Linask discuss the evolution of communications and the need for call centers to embrace SMS as the most popular form of communication globally and integrate into their customer engagement strategies.

Tags: TSG Global, TMC, Noah Rafalko, Erik Linask, Call Center, Contact Center, SMS, customer engagement, customer satisfaction, unified communications, IM, mobility, smartphone, text message, customer service, TextGen

TMC’s Tammy Wolf speaks with David Vaughan Project Director / CRO , TSG Global, Inc.

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TMC’s Stefanie Mosca speaks with Noah Rofalko CEO, TSG Global

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TMC's Managing Editor Juliana Kenny speaks with Mark Rafalko CEO , TSG Global

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TMC's Rich Tehrani speaks with Noah Rafalko, CEO of TSG Global

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TMC's Rich Tehrani speaks with Noah Rafalko, CEO of TSG Global

Tags: TSG Global

TMC CEO Rich Tehrani speaks with TSG Global CEO, Noah Rafalko

Tags: TSG Global